FAQ | Muskoka Fire Pits Information – Muskoka Fire Pits Inc

Frequently asked questions

Have questions about our fire pits, maintenance, shipping, or installation? We've compiled answers to our most common questions below. If you can't find what you're looking for, please contact our team and we'll be happy to help.

Product Care & Maintenance

Yes. All steel fire pits will develop surface rust over time when exposed to outdoor conditions. This is completely normal and does not affect the structural integrity or performance of your fire pit.

There are currently no industrial coatings that can permanently withstand direct flame exposure. Areas exposed to heat and flame will naturally lose their finish over time.

We recommend:

Brushing the fire pit with a steel brush at the end of each season
Removing loose rust or debris
Applying a fresh coat of high heat paint as needed

Every Muskoka Fire Pit includes a can of Thurmalox 270 High Heat Stove Paint to help keep your fire pit looking its best.

To maximize longevity:

Keep the bottom drain hole clear
Remove ash regularly
Avoid trapping moisture inside the fire pit
Store in a dry location when possible
Cover with plywood or a breathable cover rather than plastic

No. Plastic tarps can trap moisture and accelerate rusting. A breathable cover or simple plywood cover is a much better option.

Safety & Installation

Your fire pit should always be placed on a non combustible surface such as:

Concrete
Patio stones
Brick
Heat resistant fire pit mats

Never place your fire pit directly on a wood deck.

Not all stone surfaces are suitable for high heat exposure. Some types of rock can crack or become damaged when repeatedly heated. Always use caution and consult local professionals if unsure.

Always follow your local municipal bylaws regarding fire pit placement and clearance requirements. Regulations vary by municipality.

Before every use:

Ensure no roots or combustible materials are nearby
Check for overhanging branches
Keep the area clear of leaves and debris
Never leave a fire unattended

Fire Pit Components

Yes. We create custom fire pits featuring family names, cottage names, wildlife scenes, businesses, resorts, camps, logos, and other personalized designs.

Custom projects typically require approximately 1 to 2 weeks for production, although larger or more detailed projects may require additional time.

Contact us to discuss your custom design and receive a personalized quote.

Customer feedback has shown the inner mesh can continue performing effectively for 5 to 6 years or more depending on usage and care.

Yes. If the mesh becomes damaged, it can be replaced by removing the existing fasteners and installing a replacement mesh panel.

Pickup & Delivery

Yes. All fire pits can be picked up directly from our shop in Torrance, Ontario. We'll contact you to arrange a convenient pickup time once your order is ready.

Yes. We currently offer local delivery within approximately 400 km of Torrance, Ontario.

Delivery fees vary depending on location and order size. Please contact us for a delivery quote.

Many of our standard fire pit designs are kept in stock and can typically be picked up within 1 to 2 business days.

For made to order fire pits, production typically takes approximately 1 to 2 weeks.

Custom fire pits vary depending on the complexity of the design and current production schedule. We will provide an estimated timeline when discussing your project.

If you have questions about availability or lead times, please contact us before ordering.